Contact Us

idd.shop

The iDD Shop serves dental practices across Australia, New Zealand, and Canada. Our clinical advisors are available to assist you before and after your purchase, including equipment selection, quotes, shipping, and post-purchase support.

Australia and New Zealand

Clinical Advisor - Julian Dickie

Email - sales@instituteofdigitaldentistry.com

Phone - +61 488 839 526

Our AU/NZ team is based in Brisbane, Australia (AEST/AEDT). Enquiries are typically responded to within one business day.

Canada

Clinical Advisor - Sabrina

Email - sales@instituteofdigitaldentistry.com

Phone - +1 (844) 983-3338

Our Canada team operates on Eastern Time (ET). Enquiries are typically responded to within one business day.

General Enquiries

For product questions, order enquiries, returns, warranty, and support across all markets:

Email - sales@instituteofdigitaldentistry.com

We aim to respond to all emails within one business day.

Legal and Administrative Enquiries

For legal notices, ABN/GST enquiries, invoicing queries, or correspondence addressed to the legal entity responsible for your market, please email sales@instituteofdigitaldentistry.com and specify the nature of your enquiry. Registered addresses by entity are:

Australia - Institute of Digital Dentistry Pty Ltd, 81-83 Campbell Street, Surry Hills NSW 2010, Australia

New Zealand - Institute of Digital Dentistry Limited, 9 Hillary Court, Lower Hutt, Wellington 5010, New Zealand

Canada - Institute of Digital Dentistry Limited, 5 Storey Place, Markham, Ontario L3S 3B7, Canada